LEAN Six Sigma Yellow Belt : Six Sigma Fundamentals : Practice Exam

#1. Which of the following tools is used in the Define phase?

SIPOC diagram

Control chart

Root cause analysis

Solution prioritization matrix

#2. What does ‘CTQ’ stand for in Six Sigma?

Critical to Quality

Customer Tracking Quotient

Cost to Quality

Control the Quality

#3. Which Six Sigma phase ensures improvements are sustained?

Analyze

Define

Control

Measure

#4. What type of data is ‘number of defects per unit’?

Quantitative

Qualitative

Categorical

Descriptive

#5. What does the ‘Voice of the Customer’ (VOC) represent?

Feedback and requirements from the customer

Internal process evaluations

Financial results of an improvement project

Employee satisfaction metrics

#6. Which is a key output of the Measure phase?

Identification of root causes

Process performance metrics

Solutions to process issues

Sustained improvements

#7. What is the key purpose of the Voice of the Customer (VOC)?

To identify customer needs and expectations

To measure internal process efficiency

To assess project timelines

To calculate process variation

#8. What is a SIPOC diagram used for?

Mapping inputs and outputs of a process

Measuring the variation in a process

Analyzing defects

Identifying critical quality metrics

#9. Which DMAIC phase focuses on measuring current performance?

Define

Measure

Analyze

Control

#10. Which Six Sigma phase focuses on improving the process?

Define

Measure

Improve

Control

#11. Which of the following is an example of qualitative data?

Height of a person

Customer satisfaction feedback

Number of defects in a product

Weight of a machine part

#12. What is the purpose of the Define phase in DMAIC?

Analyze the root causes

Identify the problem and project goals

Measure the performance of the process

Control the process improvements

#13. What type of data includes customer survey responses like ‘satisfied’ or ‘unsatisfied’?

Quantitative

Qualitative

Continuous

Variable

#14. Which DMAIC phase identifies the root causes of process issues?

Measure

Define

Analyze

Control

#15. What does a process map visually represent?

The roles of employees in a process

The flow of a process from start to finish

The defects in a product

The financial impact of a project

#16. What does a SIPOC diagram NOT include?

Suppliers

Processes

Outputs

Defects

#17. Which type of data is represented by numerical values?

Qualitative data

Descriptive data

Quantitative data

Categorical data

#18. Which Six Sigma phase involves identifying root causes of defects?

Measure

Analyze

Improve

Control

#19. What does DMAIC stand for in Six Sigma?

Define, Measure, Analyze, Improve, Control

Develop, Manage, Assess, Improve, Control

Define, Monitor, Adjust, Implement, Confirm

Design, Measure, Apply, Improve, Control

#20. What is the purpose of process thinking in Six Sigma?

To analyze customer feedback

To view a process end-to-end for improvements

To measure financial benefits of a project

To train employees on Six Sigma tools

Six Sigma Fundamentals

#1. Which of the following tools is used in the Define phase?

#2. What does ‘CTQ’ stand for in Six Sigma?

#3. Which Six Sigma phase ensures improvements are sustained?

#4. What type of data is ‘number of defects per unit’?

#5. What does the ‘Voice of the Customer’ (VOC) represent?

#6. Which is a key output of the Measure phase?

#7. What is the key purpose of the Voice of the Customer (VOC)?

#8. What is a SIPOC diagram used for?

#9. Which DMAIC phase focuses on measuring current performance?

#10. Which Six Sigma phase focuses on improving the process?

#11. Which of the following is an example of qualitative data?

#12. What is the purpose of the Define phase in DMAIC?

#13. What type of data includes customer survey responses like ‘satisfied’ or ‘unsatisfied’?

#14. Which DMAIC phase identifies the root causes of process issues?

#15. What does a process map visually represent?

#16. What does a SIPOC diagram NOT include?

#17. Which type of data is represented by numerical values?

#18. Which Six Sigma phase involves identifying root causes of defects?

#19. What does DMAIC stand for in Six Sigma?

#20. What is the purpose of process thinking in Six Sigma?

Results