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LEAN Six Sigma Yellow Belt : Six Sigma Fundamentals : Practice Exam
Six Sigma Fundamentals
- The DMAIC Framework (Define, Measure, Analyze, Improve, Control)
- Key terminology: CTQs (Critical to Quality), SIPOC, and metrics
- Understanding Voice of the Customer (VOC)
- Types of data: Qualitative vs. Quantitative
- Process thinking and process mapping
#1. What is a SIPOC diagram used for?
#2. What is the purpose of the Define phase in DMAIC?
#3. What type of data is ‘number of defects per unit’?
#4. What is the purpose of process thinking in Six Sigma?
#5. Which Six Sigma phase ensures improvements are sustained?
#6. Which Six Sigma phase involves identifying root causes of defects?
#7. What does the ‘Voice of the Customer’ (VOC) represent?
#8. What is the key purpose of the Voice of the Customer (VOC)?
#9. Which is a key output of the Measure phase?
#10. What does ‘CTQ’ stand for in Six Sigma?
#11. Which of the following is an example of qualitative data?
#12. Which DMAIC phase focuses on measuring current performance?
#13. What does a process map visually represent?
#14. Which DMAIC phase identifies the root causes of process issues?
#15. Which of the following tools is used in the Define phase?
#16. What does a SIPOC diagram NOT include?
#17. What type of data includes customer survey responses like ‘satisfied’ or ‘unsatisfied’?
#18. Which Six Sigma phase focuses on improving the process?
#19. What does DMAIC stand for in Six Sigma?
#20. Which type of data is represented by numerical values?