LEAN Six Sigma Yellow Belt : Six Sigma Fundamentals : Practice Exam

Six Sigma Fundamentals

  • The DMAIC Framework (Define, Measure, Analyze, Improve, Control)
  • Key terminology: CTQs (Critical to Quality), SIPOC, and metrics
  • Understanding Voice of the Customer (VOC)
  • Types of data: Qualitative vs. Quantitative
  • Process thinking and process mapping
 

#1. What is a SIPOC diagram used for?

#2. What is the purpose of the Define phase in DMAIC?

#3. What type of data is ‘number of defects per unit’?

#4. What is the purpose of process thinking in Six Sigma?

#5. Which Six Sigma phase ensures improvements are sustained?

#6. Which Six Sigma phase involves identifying root causes of defects?

#7. What does the ‘Voice of the Customer’ (VOC) represent?

#8. What is the key purpose of the Voice of the Customer (VOC)?

#9. Which is a key output of the Measure phase?

#10. What does ‘CTQ’ stand for in Six Sigma?

#11. Which of the following is an example of qualitative data?

#12. Which DMAIC phase focuses on measuring current performance?

#13. What does a process map visually represent?

#14. Which DMAIC phase identifies the root causes of process issues?

#15. Which of the following tools is used in the Define phase?

#16. What does a SIPOC diagram NOT include?

#17. What type of data includes customer survey responses like ‘satisfied’ or ‘unsatisfied’?

#18. Which Six Sigma phase focuses on improving the process?

#19. What does DMAIC stand for in Six Sigma?

#20. Which type of data is represented by numerical values?

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